ipClouds VoIP Features

ipClouds VoIP FREE Features* help you get the most from your additional line. You can find out more about each Calling Feature below.

Your choice of features

You can use any Calling Feature for no additional fee.

Call forwarding

Call forwarding when busy
Allows you to forward incoming calls to a different number when your line is engaged.

Delayed call forwarding
Allows incoming calls to be forwarded to a different number if the call remains unanswered for 15 seconds.

Call Forwarding unconditional
Allows you to forward all incoming calls to a different number without the phone ringing.

Selective Call Forwarding
This service forwards incoming calls from selected calling numbers. It will be affected by other call forwarding options you may have selected.

Received-call rejection services

Selective Call Rejection
This service allows you to create a list of numbers that you don't wish to receive calls from.

Anonymous call rejection
This service allows you to reject all calls where the caller has actively withheld their number.

Three-way calling
Three-way calling is the service that allows you to call someone else during an existing call, and introduce them to the call.

Withholding your number

Stop Caller Display If you want to stop your number being seen by the person you are calling, type 141 before the number.

Caller Display
This service allows you to see the number of the person who is calling you. Due to the nature of the telephone adapter, it will work on only a few handset models.

Last caller identity -1471
Dialling 1471 lets you know the number of the last person who called.

Last caller identity return 14713
Dialling 14713 lets you to ring back the last person who called you.

Voicemail

All unanswered calls will be picked up by the voicemail service and/or emailed to you as an audio file.

To Access your Voicemail:

Via your ipClouds-enabled phone

1. Dial 699
2. Enter your 6 digit username then after the 'password' prompt type in your voicemail password.
   

Via an outside line

1. Dial 0845 004 0699
2. Enter your 6 digit username then after the 'password' prompt type in your voicemail password.

Other Calling Features

Distinctive ringing/Call Waiting tone
This service enables you to give your phone a distinctive ring when particular numbers are calling through - or if Call Waiting is activated to produce a distinctive Call Waiting tone.

Outgoing Call Barring features
This service allows you to bar your line from making calls to certain types of numbers.

Pin Change
Changing your PIN allows you to alter the number that gives you secure access to some services, for example, Outgoing Call Barring. Your PIN is set to the number sent to you in your first order confirmation email.

Call Waiting
Call Waiting lets you know that a caller is on the line and allows you to switch between calls.

Call Waiting Ring Back
If you hang up while two callers are still connected, your phone will ring you back and connect you to the waiting caller.

Reminder call - Alarm call
This service enables you to be called at your chosen time of day and to hear an announcement when you answer.

*Some features available soon in 2005.